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The cash register, which can
be found in nearly every business and store worldwide today,
is the result of an idea that had its roots in Coalton, Ohio,
USA. As one writer put it, "It came from an idea that grew
in Coalton."
The main factor of the National
Cash Register Company is located in Dayton, Ohio. The Company
of today (1953) is a reflection of its founder's belief in the
universal need for its products. John H. Patterson did not invent
the cash register but he was one of the first to use it. More
importantly, he visualized its ultimate use throughout the world.
Mr. Patterson's first contact
with the cash register was here in Coalton. He operated a general
store in connection with his coal mines. The store was in the
building now owned by Enoch Wood and Sons. In an effort to stop
losses which were eating up his profits, Mr. Patterson installed
three cash registers. He was so impressed with the results that
he bought the patents and manufacturing rights and founded The
National Cash Register Company.
Today (1953), there are 33,000
National Cash Register employees throughout the world. National
products have grown from the simple machine of the 1880s to
a complete line of cash registers, accounting machines, and
adding machines. These products are used in more than 90 countries.
When Mr. Patterson started in the business he said, "What
is good for a little store in Coalton is good for every store
in the world." He proved the truth of that statement, lived
to see a worldwide business grow from that early experience
here in Coalton.
A BRIEF HISTORY
OF THE CASH REGISTER AS TOLD IN 1953:
"Go into almost any country in the world today and one
thing familiar you are sure to hear
the ring of a cash
register bell. For years the cash register has been accepted
as standard equipment in retail stores. Yet, just three quarters
of a century ago it was looked up on as a "new fangled"
and largely unwanted device.
The chain of events which led
to the development of the cash register and its worldwide use
began to a considerable extent right here in Coalton. In 1878
James Ritty, a café owner in Dayton, took a trip to Europe.
He was troubled by the shortages in cash which plagued his business.
Watching the device which counted revolutions of the ship's
propeller shaft, he wondered why a machine could not be built
which would count and protect the money taken in. Returning
to Dayton he and his brother designed a crude cash register.
The first model, a dial machine, was never sold. It was followed
by a "paper roll machine" which found a limited market.
One of its purchasers was John
H. Patterson who had begun mining coal in the Coalton-Wellston
area just about the time Ritty was thinking of a cash register.
In connection with his coal mines, Mr. Patterson operated a
general store which sold goods to the miners. The store was
in the building where the Wood Brothers now have their hardware
and building supply store.
In two years of operation the
store showed a loss of $3,000 despite a good volume of business.
In an effort to stop this loss, Mr. Patterson installed three
of the new cash registers which he had heard of in Dayton. Crude
though these machines were, they did provide some check on cash
and transactions and the loss was turned into a profit. Mr.
Patterson was so impressed with the possibilities of the machines
that he and his brother bought 50 shares of stock in the company
which made them.
By 1884 the business of manufacturing
cash registers had already passed through several hands and
was showing a loss. In the meantime Mr. Patterson had withdrawn
from the coal business and was looking about for something to
do. He went west with the idea of raising cattle. However, a
chance meeting with a New England merchant vacationing in Denver
helped to renew his interest in the cash register and sent him
back to Dayton to buy the Company. This merchant praised the
cash register as a tool of business and said that he could take
a vacation with a free mind because he used these machines in
his store.
Mr. Patterson bought the stock
of the National Manufacturing Company for $6,500 and immediately
regretted his purchase. His friends told him he had bought a
company that was losing money and a product that nobody wanted.
He tried to sell the stock back, even at $2,000 less than he
had paid for it. The seller refused to buy back, said he would
not take it as a gift.
From that day on, Mr. Patterson's
faith in the cash register never wavered. He often said and
firmly believed that "The more we sell, the more good we
do." Although he was always handicapped by lack of money
in the early days, he embarked upon a program of product development,
selling and advertising that not only built the cash register
business but marked the man himself as at rue industrial pioneer.
Mr. Patterson did more than
build cash registers. He set new standards for working conditions,
landscaped the ground around the factory, and built the first
"daylight" factory with 80 percent of its wall space
glass. He gave much thought to the development of good employee
relations, started restaurants for employees, originated the
suggestion system and pioneered in many other directions.
When Mr. Patterson bought the
company, the "factory" consisted of one room, 40x80
feet with 13 employees. Today the main factory at Dayton consists
of 28 buildings and employs 12,500 men and women. There are
other factories in overseas countries and sales and service
organizations operating through the world.
The little paper roll cash
register used by Mr. Patterson here in Coalton has been supplanted
by a series of successors. As a matter of fact the term "Cash
register" no longer accurately describes the company's
products for accounting machines and adding machines, as well
as cash registers have borne the National trademark for a good
many years.
The Company's products are
used today not only in every type of retail store but in banks,
factories, hospitals, hotels, government offices, and public
utilities
wherever money is handled or records are kept.
The bell which rang out on John H. Patterson's cash registers
here in Coalton years ago when miners bought lamps or clothing
or food has truly become "The Bell Heard Round the World."
# # # # #
By
Jack Rhea, Historian
Writer's
Note: This material was taken from "The History of Coalton
and Coal Township, 1953.
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