|
The
cash register, which can be found in nearly every business and
store worldwide today, is the result of an idea that had its
roots in Coalton, Ohio, USA. As one writer put it, "It
came from an idea that grew in Coalton."
The
main factor of the National Cash Register Company is located
in Dayton, Ohio. The Company of today (1953) is a reflection
of its founder's belief in the universal need for its products.
John H. Patterson did not invent the cash register but he was
one of the first to use it. More importantly, he visualized
its ultimate use throughout the world.
Mr.
Patterson's first contact with the cash register was here in
Coalton. He operated a general store in connection with his
coal mines. The store was in the building now owned by Enoch
Wood and Sons. In an effort to stop losses which were eating
up his profits, Mr. Patterson installed three cash registers.
He was so impressed with the results that he bought the patents
and manufacturing rights and founded The National Cash Register
Company.
Today
(1953), there are 33,000 National Cash Register employees throughout
the world. National products have grown from the simple machine
of the 1880s to a complete line of cash registers, accounting
machines, and adding machines. These products are used in more
than 90 countries. When Mr. Patterson started in the business
he said, "What is good for a little store in Coalton is
good for every store in the world." He proved the truth
of that statement, lived to see a worldwide business grow from
that early experience here in Coalton.
A
BRIEF HISTORY OF THE CASH REGISTER AS TOLD IN 1953:
"Go into almost any country in the world today and one
thing familiar you are sure to hear
the ring of a cash
register bell. For years the cash register has been accepted
as standard equipment in retail stores. Yet, just three quarters
of a century ago it was looked up on as a "new fangled"
and largely unwanted device.
The
chain of events which led to the development of the cash register
and its worldwide use began to a considerable extent right here
in Coalton. In 1878 James Ritty, a café owner in Dayton,
took a trip to Europe. He was troubled by the shortages in cash
which plagued his business. Watching the device which counted
revolutions of the ship's propeller shaft, he wondered why a
machine could not be built which would count and protect the
money taken in. Returning to Dayton he and his brother designed
a crude cash register. The first model, a dial machine, was
never sold. It was followed by a "paper roll machine"
which found a limited market.
One
of its purchasers was John H. Patterson who had begun mining
coal in the Coalton-Wellston area just about the time Ritty
was thinking of a cash register. In connection with his coal
mines, Mr. Patterson operated a general store which sold goods
to the miners. The store was in the building where the Wood
Brothers now have their hardware and building supply store.
In two
years of operation the store showed a loss of $3,000 despite
a good volume of business. In an effort to stop this loss, Mr.
Patterson installed three of the new cash registers which he
had heard of in Dayton. Crude though these machines were, they
did provide some check on cash and transactions and the loss
was turned into a profit. Mr. Patterson was so impressed with
the possibilities of the machines that he and his brother bought
50 shares of stock in the company which made them.
By 1884
the business of manufacturing cash registers had already passed
through several hands and was showing a loss. In the meantime
Mr. Patterson had withdrawn from the coal business and was looking
about for something to do. He went west with the idea of raising
cattle. However, a chance meeting with a New England merchant
vacationing in Denver helped to renew his interest in the cash
register and sent him back to Dayton to buy the Company. This
merchant praised the cash register as a tool of business and
said that he could take a vacation with a free mind because
he used these machines in his store.
Mr.
Patterson bought the stock of the National Manufacturing Company
for $6,500 and immediately regretted his purchase. His friends
told him he had bought a company that was losing money and a
product that nobody wanted. He tried to sell the stock back,
even at $2,000 less than he had paid for it. The seller refused
to buy back, said he would not take it as a gift.
From
that day on, Mr. Patterson's faith in the cash register never
wavered. He often said and firmly believed that "The more
we sell, the more good we do." Although he was always handicapped
by lack of money in the early days, he embarked upon a program
of product development, selling and advertising that not only
built the cash register business but marked the man himself
as at rue industrial pioneer.
Mr.
Patterson did more than build cash registers. He set new standards
for working conditions, landscaped the ground around the factory,
and built the first "daylight" factory with 80 percent
of its wall space glass. He gave much thought to the development
of good employee relations, started restaurants for employees,
originated the suggestion system and pioneered in many other
directions.
When
Mr. Patterson bought the company, the "factory" consisted
of one room, 40x80 feet with 13 employees. Today the main factory
at Dayton consists of 28 buildings and employs 12,500 men and
women. There are other factories in overseas countries and sales
and service organizations operating through the world.
The
little paper roll cash register used by Mr. Patterson here in
Coalton has been supplanted by a series of successors. As a
matter of fact the term "Cash register" no longer
accurately describes the company's products for accounting machines
and adding machines, as well as cash registers have borne the
National trademark for a good many years.
The
Company's products are used today not only in every type of
retail store but in banks, factories, hospitals, hotels, government
offices, and public utilities
wherever money is handled
or records are kept. The bell which rang out on John H. Patterson's
cash registers here in Coalton years ago when miners bought
lamps or clothing or food has truly become "The Bell Heard
Round the World."
# # # # #
By
Jack Rhea, Historian
Writer's
Note: This material was taken from "The History of Coalton
and Coal Township, 1953.
|